1300 677 773

info@krunchies.com.au

Privacy Policy

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Privacy policy

 

 

This Privacy Policy applies to the services offered by Krunchies Health & Fitness. (ABN. 57 750 937 603)

1. Personal information is important

Krunchies Health & Fitness is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used.  Providing personal information is an act of trust and it is taken seriously.  Unless given consent to do otherwise, Krunchies Health & Fitness will only collect and use personal information as set out below.

2. Collecting personal information

Krunchies Health & Fitness will not collect or monitor any personal information about an individual without their consent.  The only personal information collected is what has been provided voluntarily.

3. Using and disclosing your personal information

Personal Information will be used for the following primary purpose:

  • To fulfil obligations under your membership agreement and/or any other contract between you and Fitness First.
  • To render services under your membership agreement.
  • To provide information about products, service and/or special offers.
  • To obtain opinions or comments about products and/or services.
  • To record statistical data for marketing analysis.

Krunchies Health & Fitness recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Krunchies Health & Fitness any Krunchies Health & Fitness group company, or any member of the public, or to lessen a serious threat to a person's health or safety.

4. Contact by Krunchies Health & Fitness

Krunchies Health & Fitness does not send advertising information without obtaining prior consent. If an individual receives communications from Krunchies Health & Fitness which they do not wish to receive, they may remove their name from the database by contacting Krunchies Health & Fitness at info@krunchies.com.au.  Please allow 14 days for this request to be processed.

5. Storage and security of personal information

Krunchies Health & Fitness will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers if in digital format, or in locked areas if in hardcopy format: these repositories are protected in controlled facilities. Krunchies Health & Fitness employees and data processors are obliged to respect the confidentiality of any personal information held by Krunchies Health & Fitness. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Krunchies Health & Fitness will not be held responsible for events arising from unauthorised access to personal information.

 

6. Problems or queries

Queries relating to the Privacy Policy, or any problems or complaints may be directed to the Privacy Officer info@krunchies.com.au

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